System Performance By Mailbox

This section contains:

Overview

Subject

Statistics on message volume, response time, work time by POP3 mailbox view name.

Purpose

Use this report to view performance data for specific mailboxes.  

Default sort order

By mailbox

Database tables

CEM_Message_Status
CEM_Message_Actions

Report Data

CEM Mailbox (Mailbox)

The name of the Cisco E-Mail Manager mailbox selected for the report.

Messages received (Msg Received)

The number of messages received from this mailbox during the specified time window.

Derived from records that are selected based on the message arrival time.

Auto-responses sent (Auto Responses)

The number of auto responses sent during the specified time window in response to messages that were sent to this mailbox.

Derived from records that are selected based on the message send time.

Agent responses sent (Agent Responses)

The number of agent responses sent during the specified time window in response to messages that were sent to this mailbox.

Derived from records that are selected based on the message send time.

Messages archived without reply (Msg Archived Without Reply)

The number of messages that were archived during the specified time window, that have never been responded to that were received from this mailbox at the time of the archive.

Derived from records that are selected based on the message reply time.

Messages still active (Msg Still Active)

Number of messages still active that were received from this mailbox at that the end of the specified time window.

Derived from records that are selected based on the message arrival time versus window end time.