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Code of Business Conduct

I Share My Concerns

I understand my responsibility, as a Cisco employee, to do the right thing and to share my concerns when I see or suspect something that could harm the company. As an employee, you have an obligation to speak up promptly about anything you believe, in good faith, may constitute a violation. We also encourage you to come forward with situations that “just don't feel right.”

What’s the best way to ask or report a concern?

You can always start by talking with your manager, a Human Resources (HR) representative or Legal. They have a responsibility to listen and help. Cisco does not tolerate retaliation against an employee for a question or report of misconduct, made honestly and in good faith. Retaliation against an individual for a question or report of a COBC violation is in itself a COBC violation.

If you do not feel comfortable talking with your manager or HR, or don't feel the outcome resolved the issue, please contact the Ethics Office. The Ethics Office is available to all employees, customers, partners, shareholders and other stakeholders who wish to raise concerns. The Ethics Office manages all inquiries promptly and confidentially, to the extent possible by law.

However you choose to share your concern, we will address it promptly.

Cisco strives to respond to policy violations consistently. Depending on the type of issue, the right organization(s) will get involved. It may be the Ethics Office, Legal, Human Resources or other organization. During investigations, employees are required to cooperate and tell the truth. If you do not, it could result in discipline including termination from Cisco.

Cisco employees have an obligation to cooperate with investigations into alleged ethical misconduct. Failure to cooperate and provide honest and truthful answers or information could result in disciplinary action, up to and including termination of employment.

Ask / Report

Cisco provides several confidential ways to get help with a question or concern.

  • Phone

    The multi-lingual Cisco Ethics Line is available 24 hours a day, 7 days a week, worldwide, with country-based toll-free phone numbers. The Ethics Line is staffed by a leading third-party reporting service. You have the option to remain anonymous* when you call; however, the investigation may be hindered if the investigator is unable to contact you for further information.

    *Please note: Some countries do not allow such concerns to be reported anonymously.

  • Online

  • E-mail

  • Regular Mail

    Questions and concerns regarding accounting, internal accounting controls, or auditing matters (or other related issues) can be submitted – confidentially or anonymously – to the Audit Committee of the Board of Directors at the following private mailbox (PMB):

    Cisco Systems, Audit Committee
    105 Serra Way, PMB #112, Milpitas, CA 95035

  • What if...

    What If...

    What if I reported a concern, but never heard anything back about it?

    All matters are addressed promptly, but it may not be possible for the results to be communicated back to you due to privacy/confidentiality requirements. If the concern was reported anonymously using the Ethics Web Form, the Ethics Office will not have contact information to follow-up with you. Calls to the multilingual Cisco Ethics Line (managed by a third party) are assigned a case number, so you can remain anonymous to Cisco but still have the ability to get follow-up on your concern. You can also contact Cisco's General Counsel to confidentially report a concern regarding COBC compliance.

    What if I am asked to cooperate in an internal investigation, must I participate?

    Yes. As a Cisco employee, you are obliged to cooperate in internal investigations. Failure to do so may result in disciplinary action, up to and including termination of employment.

    What if my manager tells me to do something that is dangerous or possibly illegal… and I'm afraid of retaliation if I speak up?

    In this situation, contact HR, the Cisco Ethics Office or Legal. Retaliation by your manager or others for a report made in good faith will not be tolerated.

    Have another question? Post it on the Ethics Discussion Forum or contact the Ethics Office for assistance.

  • Ask / Report

    Ask / Report

    E-mail

    Online

    Phone

    The multi-lingual Cisco Ethics Line is available 24 hours a day, 7 days a week, worldwide, with country-based toll-free phone numbers. The Ethics Line is staffed by a leading third-party reporting service. You have the option to remain anonymous* when you call; however, the investigation may be hindered if the investigator is unable to contact you for further information.

    *Please note: Some countries do not allow such concerns to be reported anonymously.

    Regular Mail

    Questions and concerns regarding accounting, internal accounting controls, or auditing matters (or other related issues) can be submitted — confidentially or anonymously — to the Audit Committee of the Board of Directors. at the following private mailbox (PMB):

    Cisco Systems, Audit Committee
    105 Serra Way, PMB #112, Milpitas, CA 95035