At Cisco, we believe that long-term, trusting business relationships are built by being honest, open and fair. But sometimes situations arise where the right decision isn't completely clear.
It is a user-friendly resource that you can rely on to help determine what's appropriate when it comes to acting with integrity in the workplace.
The Code of Business Conduct applies to all Cisco employees, subsidiaries, and members of our Board of Directors. We also seek to do business with suppliers, customers, and resellers who adhere to similar ethical standards. The COBC is monitored and updated by our Ethics Office.
You also have a responsibility to watch for potential violations of the COBC and to report them, whether they occur inside Cisco or through external dealings. Refer to “I Share My Concerns” for guidance on how to report your concerns.
Because it’s not possible to address every situation, we rely on you to exercise good judgment in your decision making and to ask for help when you have questions or concerns that are not addressed in the COBC.
We trust our employees to follow the spirit of the law and to do the right, ethical thing even when the law is not specific. In some cases, a country's local laws may establish requirements different from our COBC. If a local law conflicts with our COBC, we follow the local law; however, if a local business practice conflicts with our COBC, we follow our COBC. When in doubt, ask for help.
Waivers for any part of the COBC must be submitted to and approved by the Ethics Office. Waivers granted to executive officers or members of Cisco's Board of Directors must also be approved by the Board and will be publicly disclosed by appropriate means, along with the reasons for granting the waiver.
Chairman and CEO John Chambers and the Board of Directors require all employees to review, understand, certify and abide by the COBC. You will be sent notifications directing you to complete your certification of the COBC. Employees with certain roles and responsibilities must also complete additional certifications and training:
As part of the on-boarding process, new hires are required to complete the COBC certification (and any other relevant supplemental codes and mandatory training) when they join Cisco. Thereafter, new hires are required to participate in the annual COBC certification.
You should discuss any concerns with your manager, Human Resources or the Ethics Office. Regardless of your COBC certification status, you are always obligated to follow the policies contained in it. Completion of the COBC certification is a condition of employment at Cisco.
The Code is regularly updated based on the business environment, changing laws and employee feedback. You are required to certify every year to ensure you are familiar with the most recent COBC.
The multi-lingual Cisco Ethics Line is available 24 hours a day, 7 days a week, worldwide, with country-based toll-free phone numbers. The Ethics Line is staffed by a leading third-party reporting service. You have the option to remain anonymous* when you call; however, the investigation may be hindered if the investigator is unable to contact you for further information.
*Please note: Some countries do not allow such concerns to be reported anonymously.
Questions and concerns regarding accounting, internal accounting controls, or auditing matters (or other related issues) can be submitted — confidentially or anonymously — to the Audit Committee of the Board of Directors. at the following private mailbox (PMB):
Cisco Systems, Audit Committee
105 Serra Way, PMB #112, Milpitas, CA 95035