CISCO UNIFIED COMMUNICATIONS Why Cisco Unified Communications Products and Solutions Latest APAC IPC News Customer Testimonials White Papers Launch Events Cisco Consultant Program Contact Us		White Papers Unified Communications Transform Business Communication   Business communications often fail to keep pace with the demand for real-time communications. This paper by Forrester Consulting describes how Unified Communications offers new flexibility and manageability across multimodal applications to deliver unprecedented levels of connection for the distributed workforce » Read More Unified Communications Application: Uses and Benefits   Based on a survey of over 200 small, medium, and large organizations presently using or planning Unified Communications applications, this paper by Sage Research outlines both the challenges that those applications address and the actual benefits that current adopters experience. » Read More Enhancing Business with Smarter, More Effective Communications   This white paper addresses Cisco Unified Communications applications in the context of emerging organizational needs and identifies quantifiable benefits - such as greater productivity, a richer collaboration environment, and reduced costs - that can be gained by deploying these applications. » Read More SIP: The Next Step in Converged IP Communications   This paper describes the benefits of SIP to enterprise customers and explains the comprehensive Cisco® roadmap for delivering SIP-based solutions - an evolving strategy that helps deliver stronger. IP communications benefits to enterprise customers today and in the future. » Read More The Networked Communications Advantage   Learn about the advantages of Cisco IP Communications on the Cisco Intelligent Information Network, an end-to-end solution that is based on a Systems approach. » Read More Adding On or Moving - Assessing IPT Options   A Sage Research report that sheds light on Expected vs. Realized benefits of using the Hybrid PBX or Pure IP-PBX solution. » Read More Bringing Innovation to Accessibility   Cisco provides solutions that everyone can use including people with disabilities. Actually, Cisco takes advantage of IP standards to lift accessibility to a new level, creating a more collaborative and productive workforce. » Read More Top Myths of IPC Whitepaper   As IP Communications becomes more widely adopted, questions have arisen, as well as some common myths. Here, we'll share the facts surrounding these myths and provide information that can help you make an intelligent decision about deploying a converged network and IP Communications solutions. » Read More Convergence : The Business Case for IP Telephony   A White paper from an independent observer that makes the business case of IP Telephony. » Read More Cisco IP Contact Centre : Building the Distributed Contact Structure Infrastructure   Read how the IP-centric architecture of Cisco IP Contact Center makes it possible to readily extend the boundaries of the contact center enterprise, making it the ideal solution for both single-site and multi-site environments. » Read More Cisco Undertakes the Largest IP Telephony Deployment in Industry History   A very detailed Case Study on the implementation and organizational processes used by Cisco Systems to migrate its own organization to a converged, enterprise-wide network. » Read More Hosted Business IP Telephony   Hosted business IP telephony offers tremendous new revenue opportunities for service providers. This White Paper provides an overview of new services possible. » Read More The Strategic and Financial Justification for IP Communications   The intent of this white paper is to provide senior managers with the necessary strategic and financial justifications to make effective decisions regarding investments in IP Communications. » Read More Miercom Security Report Miercom VoIP Security Test Report   Independent lab test report on their security test on Cisco CallManager-based IP Telephony system, against malicious hacker attacks. » Read More Miercom Security Video   Refer to this video to hear what Miercom had to say on their security test and the performance of the Cisco CallManager IP Telephony system. » Read More