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BUSINESS DIALOGUE - BUSINESS COMMUNICATIONS SOLUTION
Resource List

At Cisco, we are committed to help your business exceed customer expectations, outpace the competition and realize a measurable return on their investment. Cisco SMB Class IP Communications is a rich portfolio of communication solutions that facilitates efficient interaction between employees, partners, and customers to provide the foundation for a collaborative workforce so that you can improve productivity and customer responsiveness at reduced costs.

 
 
Resources:
 
Case Studies

 Customer Testimonial Video

Manufacturing
Source North America Corporation, USA (PDF - 46 KB)
  Source North America Corporation is a wholesale distributor for the petroleum industry, supplying gas station equipment and other materials to a nationwide customer base. Read how Cisco network helped them to increase business stability, reduce costs, and deliver real-time, coast-to-coast service for its customers.
» Read now
Krone, Australia (PDF - 82 KB)
  Based in Chicago, Corrugated manufacture corrugated paper sheets and sells them to small specialty manufacturing companies. With Cisco networking and wireless technology, find out how they have doubled its throughput and revenues without major capital investment.
» Read now
Inventec Tianjin, China (PDF - 251 KB)
  Taiwan based high tech-manufacturing company with core competency on voice & imaging products. The implementation of their Cisco IP Telephony system has saved them more than US$1000 per month per location in STD charges alone.
» Read now

Retail
Regency Duty Free, New Zealand (PDF - 87 KB)
  Discover how Regency Duty Free is saving on communications between stores with IP Telephony.
» Read now
Legal Seafood, USA (PDF - 42 KB)
  Find out how IP Telephony is changing the way this Boston based restaurant is doing business!
» Read now
Duda & Sons Inc., USA (PDF - 41 KB)
  A. Duda and Sons depends on its Cisco converged voice and data network to provide cost-effective, reliable communication between its headquarters and branch offices across the United States.
» Read now
CellNet, Australia (PDF - 86 KB)
  Find out how CellNet improves customer satisfaction with Cisco IP Telephony Solution.
» Read now

Professional Services
Accenture, Singapore (PDF – 171 KB)
  "There's something spooky going on in consulting firm Accenture's Singapore office these days. Telephone that are tethered to work desks seems to follow their owners around - not physically, but incoming calls invariably ring from the phone nearest its intended recipient"
» Read now

Healthcare
Bloodsource Blood Bank, USA (PDF - 44 KB)
  Bloodsource is a California-based blood bank with a national clientele. Learn how Cisco’s CallManager Express system simplifies administration and system simplifies administration and maintenance costs.
» Read now

Logistics
DHL GIS Cyberjaya, Malaysia (PDF - 160 KB)
  For an organization so expert in shaving cents off complex business operations, DHL knew where it had to improve to get more savings for its internal operations: Telephones.
» Read now
EAC, Singapore (PDF - 221 KB)
  Find out how EAC, which operates food, nutrition and industrial ingredient businesses, uses IP Phone as foundation for new corporate technology vision.
» Read now
LGA, Singapore (PDF - 91 KB)
  LGA, a one-stop total ISP based in Singapore, believes that a strong relationship with Cisco and its converged solutions will enable it to deliver cutting-edge solutions to its customers.
» Read now

Education
Camberwell Grammar School, Australia (PDF – 82 KB)
  Find out how Cisco IP Telephony Solution enables the school to easily manage its own phone system.
» Read now
SevenOaks, Australia (PDF -57 KB)
  Discover how Cisco IP Telephony has help SevenOaks, a senior secondary college in Perth, created enormous flexibility with the ability to plug the telephone into any data connection and relocate at any time without having to reprogram a PABX.
» Read now

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Brochures
Cisco SMB Class IP Communications Brochure (PDF - 211 KB)
  Product brochure that describes how Cisco® SMB Class IP Communications integrates voice and data infrastructures on a single network to enable small and medium-sized businesses to enhance productivity, simplify systems management, and reduce business operating costs.
» Read now
Cisco phone system solutions for SMBs Customer Brochure (PDF - 1,996 KB)
  Brochure to describe Cisco IP Phone System solutions.
» Read now
Cisco SMB Class IP Communications Solutions: Why to Buy for Business Decision Makers (PDF - 2321 KB)
  Presentation slides for Business Decision Makers on the benefits of Cisco IP Communication Solutions.
» Read now
Cisco SMB Class Communications Solutions: Why to Buy for Technical Decision Makers (PDF - 3496 KB)
  Presentation slides for Technical Decision Makers on the benefits of Cisco IP Communication Solutions.
» Read now
Your Next Phone System Purchase (PDF - 102KB)
  Overview of Cisco IP Phone System and how it provides new advantages and cost savings, particularly targeted to businesses who is seeking phone system upgrade, moving to new office premises, or adding new office branches.
» Read now

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Solution Guides
Cisco SMB Class IP Communications Blueprint (PDF - 334 KB)
  "Blueprint" to describe Cisco IP Communications Solutions with implementation examples, illustrations, and technical specifications.
» Read now
Cisco SMB Class IP Communications: Technical and Business Advantages (PDF - 418 KB)
  Solution guide to Technical and Business Decision Makers on the benefits and advantages of Cisco IP Communications Solution.
» Read now
Cisco IP Communications for SMBs (PDF - 5,647 KB)
  Presentation slides on how Cisco SMB Phone Systems Solutions can help businesses in lowering costs, higher employee productivity, and better return on investment.
» Read now
Cisco SMB Phone System Solutions (PDF - 13,120 KB)
  Presentation slides that describes how the Cisco suite of communications solutions built on an IP infrastructure helps to collaborate and communicate with speed, simplicity, and quality.
» Read now

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Whitepapers
Empowering Small Office with IPC White Paper (PDF - 170 KB)
  Whitepaper that describes how to help businesses to transform their small-office and branch-office employees into a more productive, better-connected workforce which reduces network complexity and administrative costs when adopting Cisco IP Communications Solutions.
» Read now
IPC Support Services White Paper (PDF - 180KB)
  This whitepaper focuses on the how Cisco effectively tackle the problems associated with IP communication support head-on.
» Read now
Developing a Business Case for IP Telephony (PDF - 284 KB)
  A findings report from Cisco to Yankee Group, a global leader in technology research and consulting in the US. It describes the benefits of Cisco IP Telephony, the business issues to consider, and the conclusion of the findings.
» Read now

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