Cisco Unified Communications Systems Quick Learning Module Series

This Cisco training website provides comprehensive time to market technical collateral relative to Unified Communications Systems Architecture, Installation & Upgrade and Troubleshooting.

Provided below are quick learning modules (QLMs) that discuss, describe and define various aspects of Unified Communications Systems Architecture, Installation & Upgrade and Troubleshooting. You can find quick learning modules under each category below.

What are QLMs? QLMs are Quick e-Learning Modules that allow a viewer to watch and learn about a subject in 15-20 minute time frames. Each QLM is quick and to the point. These QLMs describe the purposes and uses of the system architecture components. It details the SRND-recommended deployment models, and describes the changes to the deployment models for Cisco Unified CallManager and Cisco Unity. It also covers security and network management recommendations.


Unified Communications Architecture

Unified Communications Systems Release Approach
Defines the objectives and benefits of a System release approach (10 min).

Unified Communications Architecture Focus Areas
Discusses the general and product specific Focus Areas within the architecture (10 min).


Unified Communications Installation and Upgrade

Deploying DHCP Server on Unified CallManager 5.0
Configure DHCP services on Unified CallManager 5.0 (20 min).

Unified CallManager 5.0 Directory Integration
Describes the characteristics of Unified Communications CallManager 5.0 LDAP Directory with that of other CallManager releases (25 min).

Deploying AutoQoS on Wan Routers
Configure Cisco AutoQoS Enterprise feature on WAN Edge Routers (15 min).

Unified Communications Deployment Methods
Discusses the recommended steps in deploying Unified Communication Systems (20 min).

Unified Communications IP Telephony Architecture
Defines the purpose for IP Telephony Deployment Models (20 min).

Unified IPCC 7.0 Enterprise Deployment Models
Discusses each deployment module under IPCC Enterprise 7.0 (20 min).

Unified IPCC Express 4.5 Deployment Models
Discusses the single server deployment models under IPCC Express 4.5 (15 min).

Unified Communications IP Telephony Deployment Models
Identifies 7 deployment models and their components (20 min).

Unified Communications QoS for Security
Describes the steps outlined by Cisco on how to use QoS as a security tool (20 min).

Unified Communications RSVP Overview
Discuss the concepts, terms and functionality of RSVP (20 min).


Unified Communications Troubleshooting

Unified Communications Systems Approach to Troubleshooting
Discusses the approach to troubleshooting Unified Communications Systems (20 min)